"Incorporating ease of use into your products actually saves
money.”
Reports have shown it is far more economical to consider user
needs in the early stages of design, than it is to solve them later.
For example, in Software Engineering: A Practitioner's Approach,
author Robert Pressman shows that for every dollar spent to
resolve a problem during product design, $10 would be spent on
the same problem during development, and multiply to $100 or
more if the problem had to be solved after the product's
release.(IBM, 2001)
Benefits for Software Development Organizations :-
- Development cycle time reduces
- Training time reduces.
- Less calls for customer support/ help line.
- User friendly s/w
- Customer as well as end user satisfaction resulting in more/
repetitive business.
Benefits for Clients :-
- Less investment in training in monetary terms & also save employees valuable working hours.
- Employee satisfaction.
- Ease of introducing the system to employees.
Benefits for End User :-
- S/w behaves the way expected hence learning cycle reduces.
- Increases efficiency.
- Increases job satisfaction.
- Trust build-up with the product.